From our base here in South Devon, we accept orders from customers throughout mainland England and Wales* (minimum order value £20).
Crab meat is despatched using an express (before 12noon) delivery service costing £9.95 per order.
*While we would very much like to share our Salcombe crab with everyone, due to our product's perishable nature sadly we cannot currently accept orders to Scotland (mainland or islands), Northern Ireland or Ireland, the Channel Islands or the Isles of Man, Scilly or Wight.
Our seafood is brought to us fresh from local day boats and is subject to availability in bad weather. Prices may vary in accordance with seasonality and supply.
We'll email you when your order is despatched. Crab meat orders are sent by express courier for delivery to you on Wednesdays and Fridays (before 12noon) - you can choose a preferred day when checking out.
Your crab order is sent in premium insulated packaging to reach you in perfect condition. Please ensure that someone can accept the package (a signature is not required). If you are not at home to receive the delivery, please advise us, when ordering, of a safe place in the shade to store your parcel – at your own risk. Depending on the size of your order, your chilled products may be delivered separately.
Occasionally our courier may not get your parcel to you by the next day – problems out of our control can occur - but your order will be delivered as soon as possible. Call us if you have not received your package and we can help track it for you.
At Crab Shed Salcombe we take great pride in our customer service and the high quality crab products we supply and we sincerely hope you will be completely satisfied with your order.
Due to the perishable nature of our products, we cannot accept returns. However, if you have any queries, please do not hesitate to reach us: call 01548 844 280 (leave a message if we are unable to answer) or email us at hello@crabshed.com.
Short version
We collect information about visitors to our restaurant, and about online visitors to our website, which we use to provide and improve the services we offer.
Your privacy is important to us, so we collect only the minimum information necessary, we keep this information securely and we destroy it when it is no longer needed.
We share this information only with trusted third parties as part of providing our own services. We have assessed the third parties we use to confirm that they take the same care over the information as we do ourselves. We do not sell information about our visitors to anyone.
For any enquiries about the information we collect, please contact info@crabshed.com or by post at: Crab Shed Salcombe, The Fish Quay, Gould Road, Salcombe TQ8 8DU.
Long version
Your privacy is important to us; this Policy covers our handling of the personal information that we collect from visitors to our restaurant and website.
We collect information from visitors to our restaurant and telephone customers:
For customers ordering takeaway products, we also collect delivery address information at time of payment to allow us to fulfil your order.
We collect information about all online visitors to our website:
You can find out more about cookies, including how to disable them in your browser, by visiting cookiesandyou.com. If you disable cookies some aspects of the website may not work.
We collect further information from online shop and online takeaway services users:
The tracking information, which helps us understand and improve our shop service, may result in your IP address being stored by Google; Google's use of this data is compliant with the requirements of GDPR. You can choose to opt out of this tracking using the option provided to you.
You can find out more about cookies, including how to disable them in your browser, by visiting cookiesandyou.com. If you disable cookies the online shop may not work.
We also collect the information from users who sign up to receive our online news.
All the information we collect, from whatever source, is stored securely and is accessible only to Crab Shed Salcombe or our third party provider staff who require access for operational reasons.
Information collected as part of our contract with you is kept for seven years in line with legal requirements for tax purposes. Other personal information is deleted after use.
The information we collect is used entirely in directly providing the services we offer, either by us or through the trusted third parties we use. We do not sell information collected from customers to any third party.
For any enquiries about the information we collect, please contact info@crabshed.com or by post at: Crab Shed Salcombe, The Fish Quay, Gould Road, Salcombe TQ8 8DU.
3 Gold Awards at Devon Food Drink Awards 2023
The Crab Shed Salcombe team look forward to welcoming you this festive season!
Our Crab&Go takeaway service is taking a break over the busy summer period.
